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Yoga Sequencing App

Help

Yoga Sequencing App

Here you can find technical help for the

YOGA SEQUENCING APP

The app freezes or crashes

 

Cross-platform iOS and macOS apps, such as the YOGA SEQUENCING APP, are very practical for users, but not very easy to handle for developers. As a result, not many apps offer cross-platform availability.

Originally the app has been designed for the iPad and iPhone. 

We are aware, that the app does freeze sometimes and we are working on that problem. Furthermore, apple has announced to improve the compatibility of cross platform apps.

 To reduce the freezing, there are some tips:

  •  always place a text/spacer at the end of a chapter and drag and drop the images in front of it. After having finished a chapter, the spacer can be used to open a new chapter (downwards looking arrow) or it can just be deleted.

  • if you reconsider drag and dropping an image within the flow, place it anyways somewhere else. If you abort the action or place the image at its previous place, the app will freeze.

1
You're having trouble downloading the Yoga Sequencing app


Please check if your software version is compatible with our app:

  • settings

  • General

  • info

  • software version

iPhone requires iOS 13.0 or newer

iPad requires iPadOS 13.0 or newer

Mac requires macOS 10.15 or newer

2
You bought access to all the images but still only the free poses are shown

 

Please make sure you have an internet connection and are signed in to the same Apple ID on all devices.


Open the app and restore the purchases:

  • . . . 

  • Subscriptions

  • Options (All images Package)

  • Restore Purchases

Close and reopen the app and you should have access to all the images.

If this doesn't help, try this:

  • Delete the app from your device

  • Restart the device

  • Reinstall the app on your device

 

After reinstalling the app, please restore the purchases:

  • . . . 

  • Subscriptions

  • Options (All images Package)

  • Restore Purchases

Close and reopen the app and you should have access to all the images.

3
See my subscription details

Make sure that you have an internet connection to view the latest information.

Press the 3 dots in the top right corner of the app

  • Choose 'Subscriptions'

  • Your next billing date and subscription status will be displayed

4
How do I withdraw from the in-app purchase?

 

We do not have access to your Apple purchases or your Apple account.

Here is the link that should give you information on whether you have the option of withdrawing:

https://reportaproblem.apple.com

You can also learn more about this at Apple Help.

 

If you enter the following sentence in your search engine, you should be shown the links corresponding to your country:

 

'How do I withdraw from an apple in app purchase?'

5
How do I cancel the subscription on my iPhone or iPad? 

  1. Open the Settings app.

  2. Tap your name.

  3. Tap Subscriptions.

  4. Tap the subscription 'All Images Package'

  5. Tap Cancel Subscription

6
7
How much does an annual subscription (In-App Purchase) cost? 

1. Go to the App Store and go to the description of the Yoga Sequencing App

2. Scroll down to 'Information'

3. Tap the down arrow on 'In-App Purchases'

4. The price for the 'All Images Package (1 year)' will now be displayed

8
Information & Support 

Press the 3 dots in the top right corner of the app

Choose 'Information & Support'​

Do you have further questions?

 

Just write to us at info@yoganista.ch

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